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Our DNA

We inspire and influence human behaviour

It’s the unique CPM approach that makes us different. We bring ideas to life with commitment, energy and positivity.

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We care

At CPM, we’re committed to making your vision a reality. We work hard behind the scenes to get the job done.

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We’re curious

We believe in endless possibilities, and we shoot for the stars. Our insatiable curiosity will drive your business forward.

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We achieve together

We create our solutions through teamwork and collaboration. CPM people work together to get results.

We’re people people

Meet our leadership team

Find out more about the people who make up our successful leadership team. They’re a unique set of individuals with one thing in common; they’re all trusted, committed, engaged and determined to succeed. 

Mike Hughes

Group CEO

Making sure we are focussed on doing the things that will make the biggest difference to our clients and fixing the stuff that didn’t get fixed before! Loves rugby, Islay whisky, wine and CrossFit.
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INTERNATIONAL

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Mark Ridler

Group CFO

Abacus whizz, negotiating specialist, financial referee and master in figuring out what doesn’t add up.
Loves walking the children, getting the dog to do its homework, summertime and Speyside Whiskies.

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INTERNATIONAL

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Lydik Grynfeltt

Group Chief People Officer

Loves riding his motorbike, cooking recipes from around the world, travelling, Asian cultures, reading, sweating at sport, his two cats and his wife and two daughters.

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INTERNATIONAL

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Nick Jones

Group COO

From strategy to innovation & implementation, making our services relevant, effective & efficient.
Loves the outdoors and all that goes with it

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INTERNATIONAL

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Lorraine Butler

CEO CPM UK & CPM Ireland

Leading a team of great people, to deliver great results for great brands. Loves: Continuous improvement. My family. Good food, good wine, good company and a good run to balance it out!
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UK & IRELAND

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Jim McGlynn

Group CTO

Leading our global IT operation to deliver innovative, secure, reliable IT services for our customers. Loves rugby, golf, skiing, old cars and spending time with friends and family.
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INTERNATIONAL

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Pierpaolo Bertocco

MD CPM Italy

Bringing together vision and pragmatism, openness and focus to manage growth and expansion. Proud father, loves sport, meeting friends and enjoying family time whenever he can.
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ITALY

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Steve Mounty

MD Data Science

Leading our insight and technology driven resource deployment solutions using leading edge techniques that create the best possible ROI for our clients. Loves mountain biking, skiing, annoying the kids and travelling.
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INTERNATIONAL

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Bastiaan van Houten

MD, CPM Benelux

Inspiring great talents to grow, shine, add value and innovate. Loves spending time with family and friends, travelling, sport and becoming a marathoner.
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BENELUX

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Colin Clark

MD, CPM International Contact Centres

Leading a brilliant team of CX specialists, delivering boutique and boundaryless Contact Centre solutions on behalf of our clients. Loves adventures with the family, coffee, Crossfit & Triathlon.
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INTERNATIONAL CONTACT CENTRE

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Veronique Motte

President & CEO, CPM France

Leading the French team - mixing strong commitment , business oriented focus and sense of humour with a friendly atmosphere. Love my two daughters, nature, laughing , all that is new and people.
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FRANCE

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Peter Schmid

MD, CPM Switzerland

Insight-driven excellence in execution is what we strive for every day to maximize our clients' ROI. Loves outdoor activation both in summer and winter, arts & culture.

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SWITZERLAND

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Our responsibilities

We are socially responsible

CPM is committed to long-term corporate social responsibility. We believe in making a positive difference in people’s lives and the communities in which we operate. We’re serious about our DNA, our company culture and the world that we contribute to.

Read the CPM Corporate Social Responsibility Review 2020/21

CPM is a part of the Omnicom Group,  read the latest Omnicom CSR policy.

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Community

CPM always has and always will support the community around us. This promise manifests itself in a variety of forms from encouraging sport, health and fitness to education and active environmental support.

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Diversity, equity and inclusion

Our workplace culture promotes inclusion, diversity and employee engagement. CPM has always set the highest ethical standards and encourages others to do the same.

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Environment

CPM operations are monitored and evaluated to minimise the company’s environmental footprint through increased efficiency. Sustainability is a key element of our commitment to continuous innovation.

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Governance

Whether we are representing our clients or ourselves, CPM maintains the highest ethical standards and complies with all legal and regulatory codes at industry, national and international level.

Our global network

Click on the map for more information on your local office
The CPM evolution

Our story

Our mission is to remain at the leading edge of innovation in this ever-changing industry. We’re always ready to diversify into new markets and capitalise on developing technologies.